Ask before you buy.

Most orders reach you in 5–10 working days. You get a tracking link the moment your parcel leaves our Salmiya studio, and delivery across Kuwait is handled by a local courier.

We buy direct from vetted manufacturers and wholesalers abroad, which is why the prices work. Nothing ships to you from overseas — every order lands in Kuwait first, gets checked by us, and is sent on locally.

Tell us within 14 days and we replace it or refund you in full — including the delivery you paid. Send one photo to our support line and we handle the rest; you never ship anything back overseas.

KNET, Apple Pay, Visa, Mastercard and Mada. Payment runs through MyFatoorah, a Kuwait-licensed processor — your card details never touch our servers.

No. The price you see at checkout is the price you pay. Customs and import duties are settled by us before the goods ever reach Kuwait.

Yes — 14 days, unused and in its original packaging. Drop it at our Salmiya studio or book a pickup from your address.

We ship across the GCC — Saudi Arabia, the UAE, Bahrain, Oman and Qatar. Prices switch to your local currency automatically; delivery windows outside Kuwait run a few days longer.

Free on orders over KWD 15 inside Kuwait. Below that a flat local delivery fee is shown at checkout before you pay.

Every order gets a confirmation email and, if you opted in, an SMS at each stage. You can also see live status any time under Account → Orders.

No — you can check out as a guest. Creating an account just saves your addresses and keeps your order history and wishlist in one place.